Stage Monkey Design & Consulting is located in Moreno Valley, California. Southern California customers may arrange for local pickup or delivery, and customers within a 50 mile radius may take advantage of our free delivery service. All deliveries include free setup and training.
Most rentals are shipped out 2-3 days before the scheduled delivery date, via United States Postal Service Priority Mail. Please be aware that all rental shipping rates quoted through our system are for round-trip shipping. We will send you a pre-paid return shipping label via email.
Oversized items are shipped via LTL Freight, using various carriers. Please be aware that the cost of freight shipping can often exceed the cost of the rental. We work with various brokers to try and find the best rates.
Please retain your prop’s packaging for the return shipment. A return label will be emailed to you before the end of your rental. When your rental is complete, please pack the prop back into the box, and affix the return label over the original label.
Please be sure that all components are in the case before packaging. If additional elements were mailed to you during your rental, please ensure that those are also in the case.
To avoid additional charges, the package should be delivered to the post office by 3pm local time on the first business day after your rental period is complete. Late returns are subject to charges as stated in your contract.
If you received your order in Flat Rate box, a new Medium Flat Rate Priority Mail or Flat Rate Priority Mail Express box can be acquired from your local US Post Office for free.
If you have any questions or concerns regarding the packaging or your rental, please contact Stage Monkey Design by phone at (951) 572-2755 or by email – firstname.lastname@example.org